OMSI - Oregon Museum of Science & Industry
  • 01-Sep-2022 to Until Filled (PST)
  • Retail
  • Portland, OR, USA
  • $62,310 per yar
  • Salary
  • Regular - Full-Time

Eligible for health benefits, 403b retirement, vacation, sick, personal days, and holiday PTO.


The Event Sales Manager is responsible for the marketing, sales, and event coordination of private events at OMSI. The position will drive event revenue, generate new business and provide a quality client experience. This position oversees the daily operation of the Event Sales department.


Essential Job Responsibilities

  • Markets OMSI as an event venue to prospective corporations, associations, conventions, and meeting planners with emphasis on up-selling attractions;
  • Develops, maintains, and hits monthly and yearly Event Sales goals (~$600k) under the direction of the Director of Events;
  • Provides site tours, contract negotiations, onsite event coordination, payment processing, for external private event clients;
  • Manages the development of marketing kits/assets for Event Sales, including collaborating with Marketing department on finalizing materials and website content;
  • Consistently maintains sales leads information and communication in Salesforce, including creating contracts, processing event orders, and processing client payments;
  • Prepares event orders and coordinates with appropriate museum departments to facilitate events;
  • Manages and works with OMSI preferred catering providers to include annual agreements, payment structure, and policies under the direction of the Director of Events;
  • Manages museum-wide scheduling systems and facilitates room reservations with internal departments. Effectively manages space requests, to maximize revenue and meet overall museum program needs;
  • Supports continual improvement of processes, tools, training, and best practices in the field of events.
  • Leads and supervises the Events Sales staff. Tasks include-but are not limited to-the following:
    • Provides Event Sales staff regular support on sales strategies and events standards with an emphasis on mentoring, coaching, and leading by example;
    • Prepares and facilitates the development and implementation of staff workplans, and provides regular 1-on-1s, check-ins, regular team meetings, and performance reviews.

Working Conditions

  • This position is exempt, paid salaried;
  • This position is regular full-time scheduled for 40 hours/week:
    • This position requires working on some weekends, holidays, early mornings, late nights, and/or evenings in support of Events programming.
  • Physical Demands: 70% sitting, 25% standing, 5% lifting/carrying/pushing 50 lbs:
    • Requires working onsite at the museum location;
    • You must be fully vaccinated and boosted for COVID-19 or qualify for an accommodation under the ADA for medical or religious reasons;
    • Ability to push carts and other equipment for food/drink deliveries up to 600 lbs;
    • Ability to stand and walk for 8 hours or more for Events programming.
  • Vision Demands include:
    • Close vision (clear vision at 20 inches of less)
    • Distance vision (clear vision at 20 feet or more)
    • Color vision (ability to identify and distinguish colors)
    • Peripheral vision (ability to observe an area that can be seen up and down or to the left or right while eyes are fixed on a given point)
    • Depth and perception (three dimensional vision, ability to judge distance and spatial relationships)
    • Ability to adjust focus (ability to adjust the eyes to bring an object into sharp focus)
  • Environmental Demands include:
    • Outdoor weather conditions
  • Noise Levels include:
    • Very quiet (examples: forest trail, isolation booth for hearing test)
    • Quiet (examples: library, private office)
    • Moderate (examples: business office with computers and printers, light traffic)
    • Loud (examples: metal can manufacturing department, large earth-moving equipment)
    • Very loud (examples: jack hammer work, front row at rock concert)

Secondary Job Responsibilities

Secondary responsibilities include-but are not limited to-the following:

  • Actively participates in and remains knowledgeable of the Portland events community, and attends external networking events and meetings to promote OMSI events;
  • Collaborates with and mentors colleagues on the overall Events team; provides supervision and support to Facilities, Guest Services, and Museum Education staff and volunteers for event support.

Knowledge/Skills/Abilities

REQUIREMENTS:

  • Business Practices:
    • Demonstrated knowledge of sales client cultivation techniques and strategies;
    • Developed communication skills, with an emphasis on presentation and public speaking;
    • Ability to model and support a positive team dynamic with paid and unpaid staff;
    • Ability to effectively handle multiple tasks, often with overlapping and time-sensitive deadlines;
    • High proficiency with Google Suite and/or Microsoft Office;
    • Ability to adhere to confidentiality, protocol, and community agreements;
    • Demonstrated ability to pivot between individual and team work;
    • Exercises sound judgment while upholding high integrity and ethical standards;
    • Excellent organizational, analytical, and problem solving skills;
    • Excellent attention to detail with a high degree of accuracy.
  • Events Knowledge, Communication, and Sales Strategies:
    • Developed Events management knowledge, procedures, and standards, with an emphasis on events sales and lead cultivation;
    • Ability to work with a CRM (Customer Relationship Management) and/or database system;
    • Demonstrated ability to research, draft, clearly edit, and provide accurate information for general audiences and internal and external stakeholders;
    • Ability to interact with a range of diverse audiences and stakeholders, while providing high customer service in a culturally responsive manner;
    • Knowledge of Fire Code rules to ensure compliance;
    • Knowledge of Oregon Liquor Control and Cannabis (OLCC) rules to ensure compliance.
  • Supervision and Leadership:
    • Demonstrated project and people management skills that encourage collaboration, team-building, and accountability that meet individual, departmental, and organizational deadlines;
    • Ability to model and support a positive team dynamic with an emphasis on coaching and mentoring paid and unpaid staff using asset-based feedback;
    • Ability to manage revenue and operating budgets, estimate labor time and costs for projects, and manage employee and vendor workloads across multiple and simultaneous projects.
    • Ability to maintain and support professional relationships with community and industry partners.

PREFERENCES:

  • Working knowledge of Salesforce CRM;
  • Knowledge of fundraising, grants, memberships, and/or other streams;
  • Developed knowledge of diversity, equity, and inclusion principles;
  • Proficient or native fluency in a second language (non-English).

Education & Work Experience

REQUIREMENTS:

  • 5 years of cumulative experience, with increasing responsibility, in events and/or event sales:
    • Demonstrated experience working in a full cycle sales environment, from inquiry to closing sales;
    • Examples of successful event management and execution while balancing organizational, budgetary, and audience needs for small and large scale events;
    • Demonstrated project management experience, with an emphasis on staff supervision, multiple project management, resourceful problem-solving and adaptability, process improvements, and budget responsibility for delivering small and large events;
    • Experience working effectively with people of diverse backgrounds and talents in professional work environments, with an emphasis on collaborative projects and deliverables;
    • Examples of effective communication with a variety of internal and external stakeholders in a work environment, as well as fostering strong and lasting community partnerships and relationships.
  • Minimum of 2 years experience with supervising and supporting the professional growth and development of staff and/or volunteers.

PREFERENCES:

  • An academic degree in an industry related to Marketing, Hospitality Business, or similar.
  • Nonprofit and/or museum leadership and management experience;
  • Experience working with and/or managing volunteers;
  • Experience/comfort with being on stage and in front of large crowds, and representing OMSI events on live TV, radio, and/or being interviewed by print media.

Additional Requirements/Preferences; Including Licenses and Certifications

REQUIREMENTS:

  • Pre-employment checks, such as criminal background checks and reference checks;
  • OLCC License Server Permit;
  • Oregon Food Handlers Card;
  • Valid Driver's License.

PREFERENCES:

  • Current Adult and Pediatric First Aid, CPR, and AED certifications.
OMSI - Oregon Museum of Science & Industry
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