OMSI - Oregon Museum of Science & Industry
  • 14-Apr-2021 to Until Filled (PST)
  • Facilities
  • Portland, OR, USA
  • $16.88 per hour
  • Hourly
  • Other

Security Officers are responsible for the safety and well-being of employees, volunteers, and visitors. In their role, security officers will respond to various types of emergencies such as first aid, lockdowns, missing persons, fire alarms, and more. They also play an integral role in the guest experience and contribute by ensuring parking lot signage is in place, responding to customer questions, and ensuring the property is ready for opening.

Participate in programs/initiatives to enhance corporate culture, such as:

  • Working effectively with and supporting volunteers throughout the organization
  • Supporting OMSI's Total Guest Experience (TGE)/Customer Service mission & objectives in daily job performance, including diversity initiatives

Essential Duties & Responsibilities:

  • Responsible for the safety, security, and well-being of employees, volunteers, and visitors;
  • Provide exceptional and equitable customer service to the public and staff;
  • Complete incident, theft and vandalism reports and submit them to the Health, Safety, and Security Manager daily, while adhering to confidentiality, protocol, and community agreements;
  • Provide first aid to staff, volunteers, and visitors;
  • Ensure proper exterior signage is in place prior to opening and throughout their shift;
  • Respond to and de-escalate aggressive individuals;
  • This position is non-exempt, paid hourly
  • Multiple regular, full-time and regular, part-time positions available.

Working Conditions:

  • Requires working evenings, weekends, and holidays;
  • Physical Demands: 70% standing, 20% sitting, 10% lifting/carrying/pushing;
  • Vision demands include close vision (clear vision at 20 inches of less) and distance vision (clear vision at 20 feet or more);
  • Environmental demands includes outdoor weather conditions;
  • Noise level is moderate (examples: business office with computers and printers, light traffic) to loud (examples: metal can manufacturing department, large earth-moving equipment);

Secondary Functions:

Performing the following may involve driving to various locations outside OMSI's corporate headquarters:

  • Assist and/or coordinate efforts in finding lost children/parents in the museum;
  • Work with local jurisdictions to report graffiti, encampments, biohazards, and large trash cleanups;
  • Fire alarm response, procedures and evacuation of the building must be understood and supported;
  • Perform support tasks for facilities department, as needed;



  • Strong problem solving skills, with a focus on adaptability, exercising sound judgement, and upholding high integrity and ethical standards;
  • Willingness to learn, practice, and embed Diversity, Equity, and Inclusion (DEI) principles in their role;
  • Work independently, and sometimes unsupervised, at night and during holidays;
  • Strong communication skills:
    • Capable of reporting incidents or accidents clearly, verbally, and in writing;
    • Ability to defuse aggression, objection, or conflict using culturally competent, anti-racist, and empathetic response
    • Ability to positively engage with the houseless community, and identify and share relevant resources and support systems;
    • Developed understanding of confidentiality and protocol, and adaptable to OMSI-specific community agreements;


  • Proficient or native fluency in a second language;
  • Working knowledge of Microsoft Office and Google Suite products;
  • Developed knowledge of Diversity, Equity, and Inclusion (DEI) principles;

Education & Work Experience:


  • Minimum 1 year of customer service experience;
  • Experience working with people of diverse backgrounds;


  • Experience working in public settings, with a security/safety focus;

Additional Requirements/Preferences; Including Licenses and Certifications:


  • Ability to pass pre-employment checks, such as criminal background checks, reference checks;
  • Current DPSST Unarmed Security Professional Certification Card:
    • if not licensed, training can be provided at no cost for selected candidates as part of the onboarding process;
  • Current Adult and Pediatric CPR, First Aid, and AED certifications:
    • if not licensed, training can be provided at no cost for selected candidates as part of the onboarding process;
OMSI - Oregon Museum of Science & Industry
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