OMSI - Oregon Museum of Science & Industry
  • 28-Nov-2018 to 31-Dec-2018 (PST)
  • Exhibits
  • Portland, OR, USA
  • $70,000 - $75,000
  • Salary
  • Regular - Full-Time

Eligible for full benefits.

The Director of Exhibit Production (DEP) directs all aspects related to Exhibit business operations and is responsible for maintaining profit margins for sales projects and exhibit design builds. The DEP supports the creative vision for exhibit experiences in the museum and for clients, develops strategies, business plans, budgets and processes to leverage the assets of the Exhibit divisions allowing for optimal function and productivity. This includes supporting long-term strategic planning for the Exhibits divisions, development of strategic partnerships for production capacity, implementation of LEAN processes to deliver projects on time and on budget. The DEP works in collaboration with the Creative Director to align OMSI's brand standards, environmental guidelines, organizational values, learning outcomes, and guest experience goals. .  This position requires a person who can work in an action oriented environment, manage multiple projects while embracing continuous improvement and innovative thinking. This role serves to develop a culture of continuous improvement, and encourages employee involvement to improve all processes.


Participate in programs/initiatives to enhance corporate culture, such as:

  • Working effectively with and supporting volunteers throughout the organization.
  • Supporting OMSI's Total Guest Experience (TGE)/Customer Service mission & objectives in daily job performance, including diversity initiatives.


Essential Duties & Responsibilities:


Strategic planning 

  • Develop business plans and manage budgets to ensure a strategic and efficient use of resources. Develop models including projections and forecasts.
  • Support long term strategic planning that aligns with OMSI's 5-year plan and 20-year vision.
  • Develop division goals, objectives, policies, and procedures.
  • Develop strategic partnerships to improve production capacity.



  • Manage and oversee visioning, planning, coordination, design, construction, maintenance, upgrades, and evaluation of OMSI exhibits, both on- and off-site, in support of OMSI's brand, standards and values.
  • Supervise, direct, and manage activities of the production and technical services staff, which includes assigning workflow priorities and hiring staff.
  • Respond to inquiries from the public, staff, and other museums and maintain a high standard of customer service.
  • Accountable for developing performance standards for measuring progress, managing manufacturing costs, including analyzing and appraising the effectiveness of all operations
  • Responsible for understanding, reviewing and commenting on shop drawings prior to production approval.


Project Management 

  • Manage the development and oversight of project budgets and timelines.
  • Lead the development of production of exhibits that are sturdy, educationally effective, support OMSI's brand, and are produced on time and on budget. Focus on developing projects on shorter cycle times and implement innovative methods to produce rapid response to current demands
  • Works with Exhibit teams to develop project plans, milestones and understand risks associated with projects, and advise as needed to mitigate risk and optimize resources
  • Advocates for balance among the competing interests of content development, design, production, marketability and maintainability of exhibit projects.
  • Ensure OMSI's exhibits address the needs of OMSI's diverse audiences, including museum visitors and members, the formal education community, urban and rural communities, and underserved audiences. Ensure they also comply with ADA and other safety regulations, hazardous materials handling/use, and security needs.



  • Coach staff on an ongoing basis to build skills and organizational capacity. Manage organizational change.
  • Maintain high standards of program quality, customer service and satisfaction in support of the OMSI guest experience
  • Evaluate current practices and stay current with professional standards, exhibit theory, techniques, and technologies in order to develop accessibility guidelines that meet the needs of a diverse audience, and plan for changing needs of the staff and the public.


Operational Excellence 

  • In collaboration with the Project Management Office (PMO), Creative Services and Project Sponsors, create and implement process improvements that allow for standardization of process and transparency into Exhibit Operations work plans.
  • Implementation of LEAN process practices to deliver projects on time and on budget.
  • Create and maintain project management tools in collaboration with the Project Management Office (PMO).
  • Communicate relevant information to leadership to inform strategic directions and decisions.
  • Responsible for final decisions, setting and communicating expectations on matters regarding adherence to timeline, budget, and/or project scope in collaboration with Project Manager or PMO.
  • Maintain high standards of quality for the integrity, durability, and safety of OMSI's exhibits.
  •  Work with and support volunteers throughout the museum
  • This position is non-exempt, paid  hourly exempt, paid salaried
  • This position is regular full-time, scheduled for 40 hours/week.


Working Conditions


  • Physical Demands: 35% Sitting 60% Standing 5% Lifting/Carrying/Pushing/Pulling 50 Pounds  


Secondary Functions: 

  • Assume other duties and tasks as assigned by the Vice President of Exhibits




  • Thorough knowledge of two- and three-dimensional design, including CAD
  • Thorough knowledge of exhibit construction techniques, materials, production processes, and practices
  • Experience with coordinating multiple projects simultaneously and meeting deadlines
  • Excellent problem-solving skills, organizational skills, and interpersonal skills
  • Computer skills including database systems, advanced Excel skills.
  • Demonstrated ability to lead, manage, and develop high performance organizations.
  • Experience with new product launches and integration across operations.
  • A history of successful cost reduction and product margin improvement, to include proficiency in cost accounting and financial measurements used in manufacturing, ability to analyze and utilize data to make sound business decisions.
  • Expertise in business and management principles involving strategic planning, resource allocation, production methods, coordination of people and resources in a manufacturing environment.
  • Advanced knowledge of LEAN principles.
  • Experience with manufacturing processes and controls.
  • Superior verbal and written communications, and interpersonal skills to work with a variety of roles, educational levels, backgrounds, and styles both internal and external to the organization.
  • Exceptional judgment and decision-making skills.
  • Self-directed with the ability to lead, take charge, and offer opinions and direction.
  • Demonstrates integrity and ethical business practices.


Education & Work Experience: 


  • Minimum 5 years of experience in a related field with experience in a production environment.
  • Minimum 4 years of progressive program management, including staff supervision, multiple project management, and budget responsibility.



  • 4-year degree in construction management, construction science, engineering or architecture preferred or equivalent combination of education and experience


Additional Requirements/Preferences; Including Licenses and Certifications:  


  • Pre-employment checks such as a criminal background check and reference checks.
OMSI - Oregon Museum of Science & Industry
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